CUES (Community Urgent Eye Service) at Suzanne Floyd Optometrist
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CUES
Red eyes, sore eyes, itchy eyes? If you are worried about a recent eye condition - there is now a new free service to offer advice. You can access this service if you are registered with a GP in Shropshire or Telford and Wrekin. |
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When to use CUES
Recent eye conditions that can be treated by the service include:
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Please note this is not a sight test for glasses.
If you are unsure whether your symptoms can be assessed and treated by the service, please contact us and we will advise you.
You should go to A&E if you have…
How do I book an appointment with the service?
Participating opticians can offer appointments if you need advice or treatment for a recent eye condition.
You will be asked some questions about your symptoms, to assess how quickly you need to be seen by the service. Depending on your symptoms, you will be seen within one or two working days.
Appointments are available during normal working hours. Some opticians offer appointments at the weekend.
You can use CUES if you are registered with a Shropshire or Telford and Wrekin GP.
What happens next?
If you are unsure whether your symptoms can be assessed and treated by the service, please contact us and we will advise you.
You should go to A&E if you have…
- Sudden loss of vision in one or both eyes
- Considerable eye pain
- Significant trauma such as penetrating injury or lacerations to the eye or eyelid
- Chemical injury or burns
- Problems arising from recent eye surgery
How do I book an appointment with the service?
Participating opticians can offer appointments if you need advice or treatment for a recent eye condition.
You will be asked some questions about your symptoms, to assess how quickly you need to be seen by the service. Depending on your symptoms, you will be seen within one or two working days.
Appointments are available during normal working hours. Some opticians offer appointments at the weekend.
You can use CUES if you are registered with a Shropshire or Telford and Wrekin GP.
What happens next?
- If your condition is more serious, the optician will book you an urgent appointment at a hospital eye clinic
- If you need a routine appointment with a hospital, the optician will make a referral for you
- If your eye condition is related to your general health, you may be advised to make an appointment with your GP
- If you need medication, you may be advised to contact your local pharmacist